Refund Policy

Last update : 27 July 2024

At gta5.sale, we aim to provide high-quality, customized digital products. This policy outlines our approach to refunds, returns, and customer satisfaction in compliance with U.S. laws.

Eligibility for Refunds

Due to the digital and customized nature of our products, all sales are considered final upon completion of your order. Refunds are only issued in the following circumstances:

  • Non-Delivery: If you did not receive your digital product, please contact support@gta5.shop within 7 days of purchase.
  • Technical Issues: If you encounter technical issues that prevent the use of the product, and we are unable to resolve them within a reasonable timeframe, a refund may be considered.

Refund Process

To request a refund, please email us at support@gta5.shop with your order details and reason for the refund request. We aim to respond within 2-3 business days.

Exchanges

We do not offer exchanges for digital products. If you experience any issues, please reach out to our support team, and we will work with you to resolve them.

Unauthorized Use

If you believe your purchase was unauthorized or your payment details were used fraudulently, please contact us immediately. We take unauthorized usage seriously and will work to address these situations promptly.

Changes to This Policy

We may update this Refund Policy to reflect changes in our business practices or legal requirements. Any updates will be posted on this page.

For further questions or assistance, please contact us at support@gta5.shop.

GTA 5

LEGAL INFORMATION

Address : 1321 Upland Dr, Houston, TX 77043, USA

Email :  support@gta5.sale

Opening Hours: Mon – Sat: 09:00 AM – 05:00 PM
Sun: Closed

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