Frequently Asked Questions

GTA5.Sale is a digital store offering pre-made and customized Grand Theft Auto V Online accounts with exclusive modifications to elevate your gameplay experience.

Simply browse our available accounts, choose the one that suits your needs, add it to your cart, and complete checkout. Once payment is confirmed, delivery is processed instantly or within a few hours via email.

Your new account credentials will be sent to the email you provided at checkout, along with access instructions. Please double-check your spam/junk folder as well.

Yes, once you log in, you’re free to change the password and enable two-factor authentication for added security. If you encounter login issues, please reach out to us for help.

If you're having trouble accessing your account, contact us right away. We’ll work with you to solve the issue or issue a replacement if necessary.

Refunds are offered only if the product is not delivered or is faulty. Since our items are digital and irreversible once delivered, we do not refund for change-of-mind purchases.

Absolutely. We use secure, encrypted payment gateways to ensure your data is protected during every transaction.

You can contact our support team at support@gta5.sale. We typically respond within 24 hours.